Shipping policy

CD Dress Hire utilises Australia Post's Express postage for deliveries, with most orders requiring a signature upon receipt.

For metro locations, the estimated standard delivery time for express post is 1-2 business days, contingent on your postcode and the order submission time.

Upon receiving an order, we dispatch the dress to ensure it arrives one day before your event or on the event day at the latest. When possible, we may opt to post the garment earlier. Our goal is to consistently dispatch items well in advance for your convenience.

If you reside in a rural location, or in Western Australia, Northern Territory, or North Queensland, please allow 3-4 days for delivery.

It's crucial for customers to calculate the expected delivery time to their address and place orders with sufficient time for the garment to arrive before the event. The responsibility for the timely delivery of last-minute orders lies with the customer.

Our shipments originate from Mona Vale, NSW, 2103.

To simplify the process for you, CD Dress Hire provides a straightforward solution with a flat-rate shipping fee of $34.50 AUD for express post return shipping. This fee includes two express postage bags – one for delivering your chosen garment to you and another for returning the dress to our office.

IMPORTANT: Ensure you either submit your return at the counter of an Australia Post Shop or drop it into a YELLOW POSTAGE BOX. If you choose to drop into a yellow postage box, it's crucial to capture a photo as proof. Please note that the use of red street boxes is STRICTLY prohibited and may result in a late fee.

If you have any further questions or need assistance with your shipping or return, please do not hesitate to contact our friendly customer support team. We are here to help you!